Environment of any project carries multiple factors to deliver the desired results. These critical success factors varies by the size, nature and complexity of each project. But lack of effective communications has always been biggest problem with projects. Lets find out why and how communications can be so vital?
Most of the time poor communications affect the “expectations” area of project, which would also be called initial stages where project managers set the expectations in shape of charter, plan or scope statement. It is always essential for a project manager to firm the clear and right expectations. Everyone associated with the project must have a common set of expectations, which should state that what is to be delivered, when and what cost.
Information distribution is also a necessary element of compelling conversation and project management. Sometimes project managers do not distribute the information at all or miss the right time, which actually give unwanted surprises to stakeholders. Reasons would be late identification of risks or anything else, but being a project manager you should inform your stakeholders for all happening whether its bad or good. For instance, if you are going to miss the deadline then inform your stakeholders as soon as possible then you can continue to keep people up to date on the status. The Idea is to become proactive communicator where you raise your voice as soon as risk tigers.
Although communications between project managers and clients need to be very impressive, communications between project managers and delivery team must also be very competent. Team members must know what is expected of them. Clear assignments of tasks, roles and responsibilities make team members more adequate and efficient.
It is so imperative to manage and control communications productively in your project, as it turn your project’s results into success or failure. For us, communication is a common and most crucial critical success factor. What factor do you think is more important behind success of any project? Share your words in comments please.